Turbocharge Your CX

Environment

with OpsTel's Temporary Queue / Skills Management Solution

The OpsTel SPEED™ 30 Day Trial easily integrates into your current contact center solution stack to simplify, automate, and improve your day-to-day operations experience.

Delight Your

Customers

Are your customers unhappy with their CX experience?

Have the right agents waiting for your customers at the right time.

Empower Artificial Intelligence to Manage Your Service Level Performance

Are you spending too much time chasing service level commitments?

Is your contact center experiencing high activity levels, yet some agents remain underutilized?

USE CASES

Managing Call Takers Without a WFM

NEWS

CIO REVIEW 20 Most

Promising Solution Providers

PARTNER WITH US

Join our Network of Industry Leading Partners

OUR COMPANY

About Us: Who we are and what we do

What our customers are saying

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"Our service levels are always acceptable now, even if there was a major outage on our service map!"

Contact Center Operations Manager - Healthcare

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"We are saving loads of time and effort onboarding new agents to

our operations system"


Call Centre Operations Manager - Global Financial

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"Our skills coverage comes up in seconds now! It used to take so much time, but now our WFM is next level"

Senior Operations Manager - Global Telecommunications

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"We no longer have to rely on outside resources like HR & IT to add new agents to our system!"


CX specialist - Global Communications and Technology

Contact us

CALL: 480-719-8625

2550 W Union Hills Dr suite #350, Phoenix, AZ 85023, USA


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