OpsTel Services has created various tools that seamlessly integrate into the existing applications running contact center enterprises.
Our industry leading automation technology
will save your company time and money.
WE REDUCE THE TIME SPENT ON SUPPORT FUNCTIONS THAT COMMAND THE ATTENTION OF EMPLOYEES ACROSS MULTIPLE GROUPS WITHIN THE ENTERPRISE
Skills configuration management
Maintenance (Moves, Adds, Changes and Deletes)
Administrative Application Training
Access to Manage Agent Provisioning (Onboarding)
INTEGRATED AUTOMATED AGENT PROFILE ADMINISTRATION
Through a single interface, operations teams no longer have to rely on HR, IT or any other organization to administer agent profile data.
Seamlessly manage a wide variety of contact center applications across the enterprise with the assistance of OpsTel PLUS™
GO TO PLUS OVERVIEW